Active Nation
The LAGOON
Quays Swimming and Diving Complex
Active Nation
Make a Splash at The Lagoon – Quays Swimming and Diving Complex
Important Information Before You Visit
• We only accept card payments for any on-site purchases.
• Parking meters take cash only, but you can also pay conveniently via the PaybyPhone app.
• Our Flume & Slides may not always be operational, so be sure to check availability when booking.
Pool Safety and Admissions Policy
We want everyone to have a safe and enjoyable time at The Lagoon. Please review our pool ratios and admissions policy:
• Children under 2 years old must be accompanied by a responsible adult (16+) on a 1-to-1 basis.
• Children aged 2-7 years must be accompanied by a responsible adult (16+) on a 1-to-2 basis.
Please note: All sessions are non-refundable and non-transferable.
Active Nation
What to Bring for Your Swim Session
Towel and swimming costume
Cash or the PaybyPhone app to pay for parking
Padlock for the locker
Frequently asked questions
Do I need to book in advance?
Are the flume and water slides always available?
What are the pool ratios for children?
What forms of payment do you accept?
What happens if I miss my session?
Unfortunately, all bookings are non-refundable and non-transferable.
Do I need to bring a padlock for the lockers?
Yes, we recommend bringing your own padlock for locker security.