Active Nation

The LAGOON

Quays Swimming and Diving Complex

Active Nation

Make a Splash at The Lagoon – Quays Swimming and Diving Complex

Welcome to The Lagoon at The Quays. Whether you’re looking for family fun or a thrilling day out, our pool has something for everyone. Enjoy exciting water slides, a flume, and 8 different water features that will keep you entertained. From toddlers to adults, The Lagoon is perfect for the whole family.
Please note: To guarantee your spot, pre-book your Lagoon Pool entry before arrival.

Important Information Before You Visit

• We only accept card payments for any on-site purchases.

• Parking meters take cash only, but you can also pay conveniently via the PaybyPhone app.

• Our Flume & Slides may not always be operational, so be sure to check availability when booking.

Pool Safety and Admissions Policy

We want everyone to have a safe and enjoyable time at The Lagoon. Please review our pool ratios and admissions policy:

• Children under 2 years old must be accompanied by a responsible adult (16+) on a 1-to-1 basis.

• Children aged 2-7 years must be accompanied by a responsible adult (16+) on a 1-to-2 basis.

Please note: All sessions are non-refundable and non-transferable.

 

Active Nation

What to Bring for Your Swim Session

Towel and swimming costume

Cash or the PaybyPhone app to pay for parking

Padlock for the locker

Frequently asked questions

Do I need to book in advance?
Yes, we recommend that you pre-book your Lagoon Pool entry to secure your spot. Walk-ins are subject to availability.
Are the flume and water slides always available?
The flume and slides may not always be operational due to maintenance or other factors. We advise checking the schedule when you book or contacting us for the latest updates.
What are the pool ratios for children?
• Under 2 years old: 1 adult (16+) per child.
• Aged 2-7 years: 1 adult (16+) can supervise up to 2 children.
What forms of payment do you accept?
We accept card payments for all purchases at The Quays. For parking, cash or PaybyPhone app is accepted at the parking meters.
What happens if I miss my session?

Unfortunately, all bookings are non-refundable and non-transferable.

Do I need to bring a padlock for the lockers?

Yes, we recommend bringing your own padlock for locker security.

Is parking available, and how can I pay?
Yes, parking is available. You can pay using cash at the parking meters or via the PaybyPhone app, which makes it easy to pay digitally.
Ready to experience The Lagoon at The Quays?
Whether you’re coming for a family outing or a day of water fun, The Lagoon is a perfect destination. Book your tickets today to ensure you don’t miss out!