Active NAtion

Bookings

From July 2020 all jump sessions MUST be pre-booked online by visiting https://roller.app/atmosphere/products/book-now#/sessions  Please be aware that on the rare occasion we do have walk-ins,  we charge a £2 per ticket walk-in fee. Please note we do have a 24 hour from date/time of purchase refund policy. Any cancellations after this time will not be refunded. You will be able to move your jump session to another date/time, subject to availability, or receive credit for the value of your booking in the form of an Atmosphere Gift Voucher.

We do have a range of 3, 4 and 6 person tickets which are all available to purchase on our Open and Mid Afternoon Jump Arounds sessions.

Party goers join in with our ‘OPEN JUMP’ Sessions and all participants need to be 4 years of age and over. If you would like to book a party for a group of under 5’s please see our ‘MINI JUMP’ parties.

Mini Jumpers require a little more supervision for their safety and comfort. We therefore require 1 adult present in the park itself per 2 mini jumpers. This is on top of any Atmosphere staff who are attending the session. Under 5’s will not be allowed access to the park if they are not accompanied by an adult. We ask that accompanying adults resist the urge to bounce on the same trampoline with their toddler for safety reasons.

Waivers

Yes. Everyone who jumps is required to complete a waiver. Those under 18 must have their parent or legal guardian complete their waiver. Permission by phone or email is not accepted.

From July 2020 you will have to sign a waiver EVERY time you come as It is now a requirement that jumpers watch the Safety Briefing online BEFORE they visit. You can watch it HERE. Waivers can be completed at home up to 48 hours before your visit and are valid for one day only.

The waiver must only be completed by yourself or a Parent or Legal guardian is required to sign a waiver for all under 18’s.

Safety

Please be aware that we may using flashing lights during our jump sessions. This may be dangerous to persons with photosensitive epilepsy or other light sensitive medical conditions.

In line with the latest government guidance, please be aware that all Atmosphere visitors who are not physically jumping on a trampoline or are sitting and eating/drinking in the café MUST wear a face covering. Exemptions are children under the age of 11 and people who hold an exemption card. Thank you for working with us to keep Atmosphere a COVID secure environment.

Yes! Atmosphere grip-socks! For hygiene and safety purposes, we require you to wear a pair of grip-socks at all times whilst in the trampoline centre. Atmosphere grip-socks are £2.00 and yours to keep, wash and re-use for your next visit.

If you have been recently injured or have on-going health problems we ask that you check with your doctor before booking with Atmosphere. All jumpers take part in the activities provided by Atmosphere entirely at their own risk.

For the safety of you and your baby we do not allow jumping whilst pregnant. If you are pregnant and have an older child who needs supervision on the trampolines then you will need to find another adult to accompany them.

Unfortunately for safety reasons cameras and camera phones whilst jumping are prohibited. If you would like to get a close up of yourself or your friends on the trampolines you may leave the court to get your cameras or camera phones, return to take the photos/videos, then leave the court to put your equipment back in your locker. Photos and videos can be taken from the café and viewing gallery.

Amenities

There are lockers available on a ‘first come, first served’ basis for you to store your things and are £1 refundable. Please note that all valuables are left at the owner’s risk and that Atmosphere does not accept any responsibility in the event of theft/loss or damage.

Atmosphere has its’ very own café with a viewing gallery for you to watch the action in the arena.

Only food and drink purchased at Atmosphere is to be consumed on the premises. A microwave is available for the purpose of warming baby food and bottles only. Guests who have booked a party and VIP room are welcome to bring their birthday cake.

Check In

From July 2020 we have a super-fast check in and to follow our social distancing regulations we ask that you arrive 10 minutes before your jump session. This gives you time to check-in, pop on your socks and warm up!  Allowing time for stretching and a warm up before any activity is a great idea to help prevent injury. 

Please don’t be late though – you may not be allowed to jump if you miss you jump session start time.

Please don’t be late! We wouldn’t want you to miss out and we are often so busy that we can’t get you on to the next time slot. However, if you are a little late and if it’s not too busy we will do our best to let you join in mid-session but this will not always be possible. Missed sessions are non refundable and non transferable.

Age Limit & Supervision

Atmosphere staff are not responsible for the supervision of any children at any time whilst they are on Atmosphere premises whether they participate in the Activities or not. All children remain the responsibility of the parent or guardian they are accompanied by and must be fully supervised by the parent or guardian at all times.

Our Open Jump sessions are open to anyone aged 4 years old and over.

Mini Jump Party: For birthday children and their friends aged 5 and under. Siblings up to age 7 can attend.
Family Jump Party: For birthday children and their friends aged 5 and under. Siblings up to age 12 can attend.
Open Jump Party: For all celebrations from age 4 plus. All party goers must be aged 4 plus.

We operate a Mini Jump session for toddlers (walking) through to 5 years old. A maximum of 2 adults per 1 child is allowed.

The NSPCC recommended adult to child ratios when supervising children as follows:
Aged 0 – 2 years: 1 adult to 3 children*.
Aged 2 – 3 years: 1 adult to 4 children*.
Aged 4 – 8 years: 1 adult to 6 children*.
Aged 9 – 12 years: 1 adult to 8 children.
Aged 13 – 18 years: 1 adult to 10 children.
*Please note: For Atmosphere’s Mini and Family sessions (5 years and under), it is a requirement to participate that one parent/legal guardian actively supervises in the session.

Only adults aged 18 and over may complete their own waivers. Jumpers aged 17 and under will need a parent or legal guardian to complete a waiver for them.

Clothing

Wear soft, flexible clothing that you would normally exercise in. Do not wear clothing with any sharp buckles/clasps/zips etc. that could be harmful to yourself or other jumpers whilst using the trampoline park. Jumping can get quite hot so breathable clothing is recommended and an extra layer to put on afterwards to keep yourself warm is a great idea.

In the winter months, especially when the temperature outside falls, the park can be cold. We recommend that you do compensate for that when dressing to jump.

Yes! Atmosphere grip-socks! For hygiene and safety purposes, we require you to wear a pair of grip-socks at all times whilst in the trampoline centre. Atmosphere grip-socks are £2.00 and yours to keep, wash and re-use for your next visit.

If you would need glasses to drive, the chances are you will need glasses to see a safe distance in the trampoline park to avoid collisions. Obviously wearing glasses carries it’s own risk so contact lenses would be preferable where possible. We have a limited number of optional safety goggles available to wear on top of your glasses to help reduce the risk of breakages and injuries. Jumpers wear their glasses entirely at their own risk and Atmosphere is not liable for any personal loss or injury caused by wearing glasses or contact lenses in the arena.

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