Active NAtion

Bookings

All jump sessions MUST be pre-booked online.

Please note we do have a 24 hour from date/time of purchase refund policy. Any cancellations after this time will not be refunded. You may be able to move your jump session to another date/time, subject to availability.

We offer a discounted price on bookings with 3+ jumpers during our Open Jump sessions.

Open Jump Parties are for guests aged 4+ only. A guest aged 4 will also need adult supervision up on court at all times. The adult does not have to jump but will need to have a waiver and wear jump socks.

For our Mini Jump parties the majority of the guests need to be aged 5 and under but we do allow guests up to the age of 7. Adult supervision is required at all times.

Family Jump parties do also require the majority of guests to be aged 5 and under but for this session we do allow guests up to the age of 17.  Adult supervision is required at all times.

Mid Afternoon Jump Around and All Inclusive parties are suitable for all ages! Anyone aged 4 & under will require adult supervision at all times.

Mini Jumpers require a little more supervision for their safety and comfort. We therefore require 1 adult present in the park itself per 2 mini jumpers. This is on top of any Atmosphere staff who are attending the session. Under 5’s will not be allowed access to the park if they are not accompanied by an adult. We ask that accompanying adults resist the urge to bounce on the same trampoline with their toddler for safety reasons.

Waivers

Yes. Everyone who jumps is required to complete a waiver. Those under 18 must have their parent or legal guardian complete their waiver. Permission by phone or email is not accepted.

You will have to sign a waiver before you visit as it is currently a requirement that jumpers watch the Safety Briefing online BEFORE every visit. Waivers can be completed at home and are valid for ONE VISIT from time of completion.

For Party Bookings to complete a waiver you need to be added as a participant to the booking. If you are not the booking holder please contact them so they can add your name and email address to their party booking which will activate the system to send across a waiver. 

 For all other bookings please click on the link within your confirmation email or visit HERE

The waiver must only be completed by yourself or a Parent or Legal Guardian is required to sign a waiver for all under 18’s.

Safety

Please be aware that we may using flashing LED lights during our jump sessions. This may be dangerous to persons with photosensitive epilepsy or other light sensitive medical conditions.

Yes! Atmosphere grip socks! For safety purposes we require you to wear a pair of grip socks at all times whilst accessing the trampoline court EVEN IF YOU ARE NOT JUMPING. 

Atmosphere grip socks are £2.50 and yours to keep, wash and re-use for your next visit.  

Please note, socks are all brand new and do arrive to us packaged, but we unwrap them ourselves before giving them to you to save you time before your jump session!

If you have been recently injured or have on-going health problems we ask that you check with your doctor before booking with Atmosphere. All jumpers take part in the activities provided by Atmosphere entirely at their own risk.

For the safety of you and your baby we do not allow jumping whilst pregnant. If you are pregnant and have an older child who needs supervision on the trampolines then you will need to find another adult to accompany them.

Unfortunately for safety reasons cameras and camera phones whilst jumping are prohibited. If you would like to get a close up of yourself or your friends on the trampolines you may leave the court to get your cameras or camera phones, return to take the photos/videos, then leave the court to put your equipment back in your locker. Photos and videos can be taken from the café and viewing gallery.

Amenities

There are lockers available on a ‘first come, first served’ basis for you to store your things and are £1 refundable. Please note that all valuables are left at the owner’s risk and that Atmosphere does not accept any responsibility in the event of theft/loss or damage.

Unfortunately we are unable to provide you with £1 for the locker as Atmosphere is currently a cashless venue.

Atmosphere has its very own café with a viewing gallery for you to watch the action in the arena.

Please be aware Atmosphere is currently a cashless venue. We are only able to accept credit/debit card or apple pay as a means of payment.

Only food and drink purchased at Atmosphere is to be consumed on the premises. A microwave is available for the purpose of warming baby food and bottles only. Guests who have booked a party and VIP room are welcome to bring their birthday cake.

Check In

From July 2020 we have a super-fast check in and to follow our social distancing regulations we ask that you arrive 10 minutes before your jump session. This gives you time to check-in, pop on your socks and warm up!  Allowing time for stretching and a warm up before any activity is a great idea to help prevent injury. 

Please don’t be late though – you may not be allowed to jump if you miss you jump session start time.

Please don’t be late! We wouldn’t want you to miss out and we are often so busy that we can’t get you on to the next time slot. However, if you are a little late and if it’s not too busy we will do our best to let you join in mid-session but this will not always be possible. Missed sessions are non refundable and non transferable.

Age Limit & Supervision

Atmosphere staff are not responsible for the supervision of any children at any time whilst they are on Atmosphere premises whether they participate in the Activities or not. All children under the age of 14 remain the responsibility of the parent or guardian they are accompanied by and must be fully supervised by the parent or guardian at all times.

Our Open Jump sessions are open to anyone aged 4 years old and over.

Our Soft Play and Inflatable Zone is for the Under 4s.

Open Jump Parties are for guests aged 4+ only. A guest aged 4 will also need adult supervision up on court at all times. The adult does not have to jump but will need to have a waiver and wear jump socks. Children under the age of 4 can have a ticket purchased to use the Soft Play during the party if they would like to attend. They will NOT be able to jump on the trampolines however.

For our Mini Jump parties the majority of the guests need to be aged 5 and under but we do allow guests up to the age of 7. Adult supervision is required at all times. These adults will need to wear grip socks.

Family Jump parties do also require the majority of guests to be aged 5 and under but for this session we do allow guests up to the age of 17.  Adult supervision is required at all times. These adults will need to wear grip socks.

Mid Afternoon Jump Around and All Inclusive parties are suitable for all ages! Anyone aged 4 & under will require adult supervision at all times.  These adults will need to wear grip socks.

We operate a Mini Jump session for toddlers (walking) through to 5 years old. Siblings up to age 7 can attend. A maximum of 2 adults per 1 child is allowed.

The NSPCC recommended adult to child ratios when supervising children as follows:
Aged 0 – 2 years: 1 adult to 3 children*.
Aged 2 – 3 years: 1 adult to 4 children*.
Aged 4 – 8 years: 1 adult to 6 children*.
Aged 9 – 12 years: 1 adult to 8 children.
Aged 13 – 18 years: 1 adult to 10 children.
*Please note: For Atmosphere’s Mini and Family sessions (5 years and under), it is a requirement to participate that one parent/legal guardian actively supervises in the session.

Only adults aged 18 and over may complete their own waivers. Jumpers aged 17 and under will need a parent or legal guardian to complete a waiver for them.

Clothing

Wear soft, flexible clothing that you would normally exercise in. Do not wear clothing with any sharp buckles/clasps/zips etc. that could be harmful to yourself or other jumpers whilst using the trampoline park. Jumping can get quite hot so breathable clothing is recommended and an extra layer to put on afterwards to keep yourself warm is a great idea.

In the winter months, especially when the temperature outside falls, the park can be cold. We recommend that you do compensate for that when dressing to jump.

Yes! Atmosphere grip socks! For safety purposes we require you to wear a pair of grip socks at all times whilst accessing the trampoline court.  Atmosphere grip socks are £2.50 and yours to keep, wash and re-use for your next visit.  

 

Non jumpers accessing the trampoline court must also wear grip socks, even if they are not jumping.

Please note, socks are all brand new and do arrive to us packaged, but we unwrap them ourselves before giving them to you to save you time before your jump session!

If you would need glasses to drive, the chances are you will need glasses to see a safe distance in the trampoline park to avoid collisions. Obviously wearing glasses carries its own risk so contact lenses would be preferable where possible. Jumpers wear their glasses entirely at their own risk and Atmosphere is not liable for any personal loss or injury caused by wearing glasses or contact lenses in the arena.