Active NAtion

WE'RE BACK OPEN FROM 12th APRIL!

In line with the latest government easing of restrictions we can finally welcome you back to your local Active Nation venue from 12th April for indoor activities.

You can soon back to the routine of enjoying a workout in the gym, a swim in the pool or jumping around in a class to get that feel good factor of health and happiness.

GYM, SWIM & CLASSES

If your home workouts have got a bit repetitive, you’ll no doubt be super excited to get back to the variety and added motivation of a gym workout, a nice relaxing swim in the pool and the high energy environment of a group exercise class with your favourite instructor. 

Gym and Swimming can resume across all locations from 12th April, and although Group Exercise Classes cannot resume indoors until 17th May, at most of our locations we have installed a purpose built outdoor marquee so that our classes can get going again from 12th April. The outdoor marquees will be located in Southampton (Quays), Lincoln (Yarborough) and South Derbyshire (Etwall) for all supporters across the regions to use.

SWIM LESSONS

Learning to swim is a vital skill that children have had to miss out on for most of the past 12 months, so it’s great news that we can finally resume our programme of lessons again from 12th April. You will have most likely already received an email or phone call about your child’s place, but if not then we will be in touch within the next few days to arrange everything. In most cases we are trying to resume lessons on the same day of the week, time and instructor that you had previously so that there is easy continuity for you.

PAYMENTS

To make your return as easy and smooth as possible your membership will automatically resume on 12th April without you needing to do anything.

We are aware that due to the lockdown process in January, your account will have some credit owing, which we have factored into your future payment schedule. This means that there will be no payment to make during April, and for most people only a small part-payment to make during May. Over the next couple of weeks we will email you individually to specify your payment resumption and the credit you have accrued, but for now you can return to your normal membership activities without having to think about your next payment.

If you have an annual membership paid in advance, your membership has been frozen during our closure period, so don’t worry…you haven’t missed a day.

FREQUENTLY ASKED QUESTIONS

Yes of course, we’d love to you welcome you back. Now is a great time to join as we have a special pre-sale offer which gives you April completely free of charge, with nothing to pay until 1st May.

All you need to do is visit https://activenation.org.uk/join/ and use promo code “JOIN” to reduce April’s cost to zero.

Your safety is our number one priority, so we have gone to great lengths to ensure that you have a smooth and confident return to our venues.

  1. Using a combination of specialist cleaning products and chemicals proven to kill Covid 19, we have sanitised our venues on all key touchpoints of equipment, door handles etc. The treatments used give a 6 month protection that instantly kills Covid upon touch of any surface.
  2. All of our equipment is socially distanced so that you have an appropriate spacing between you and others whilst working out.
  3. Our venues follow the strictest of guidelines set out by UKactive and government guidance.
  4. Our teams have been trained in managing the new Covid-Secure environments to ensure your safety.

Whilst walking around the building in the corridors or reception, government advice is that you wear a mask to protect yourself and others, but whilst exercising you do not need to wear a facemask.

Our team will be wearing masks at all times in public areas.

If you have any specific questions that we haven’t answered on this page, please send us an email to enquiries@activenation.org.uk and we’ll get back to you within 48 hours.

We will keep this page regularly updated with new information as it is available.

As always, thank you for your continued support.

Yours Sincerely,

Stuart Martin

Managing Director

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